What to Expect at Your First Appointment

Visiting a new dentist can be intimidating. Our staff’s goal is to make you feel so welcome that as soon as you walk through the door, you feel like you are receiving a warm hug. In fact, we only consider you a new patient once, then you are part of our family.

The serene environment at our office has been designed to pamper all of your senses. From the beverages while you wait, to the candles, original artwork that adorns the walls, ceiling-mounted televisions over each chair, and the warm or cool towels after the appointment; we want this to be a place where you can truly relax.

When you arrive, Jennifer will greet you and offer you a cup of coffee or water from our fully stocked coffee bar. If you haven’t already filled out the forms online, she will answer any questions that you have after making you comfortable in the reception area. Then Lisa will meet with you in the consultation room. She will review your history and will find out more information about what has brought you in to see us and what you’d like us to do for you. Dr. Coleman will also come in to meet you. Lisa will then take you to the operatory where she will take radiographs and intraoral photographs if you need them. If you are here for dental implants, we will probably need a three-dimensional CT scan which we can also do in the office. Dr. Coleman will then come in for your examination. Plan on this examination lasting about an hour — he is very thorough. If you need a cleaning, that will take place immediately after the exam.

Our Guests Say It Best

Annette explains her experience: “From the minute I walked into the beautifully decorated office, I felt at home. I was greeted by Jennifer, who was gracious and friendly. She offered me something to drink from the coffee bar and I noticed that there is also water in the fridge in the waiting room. I hardly had a chance to sit down before sweet Kristin, the hygienist, welcomed me back to her chair. Her warm smile let me know she was happy to see me and eager to serve me. After my cleaning, the friendliest dentist I’ve ever met came to check my teeth. Dr. Coleman immediately put me at ease and allayed any fears I had about needing additional dental work. I have never felt so pampered or tended to! The technology Dr. Coleman uses is light years ahead of most offices, and the personalized treatment is top-rate. I have never before looked forward to returning to the dentist for treatment until now. It is a beautiful office filled with lovely staff to care for you and feels almost like going to a spa.”

Jo Ellen shares: “From Jennifer at the front office to Kristin cleaning my teeth, it was a very pleasant experience. I felt as if I was the only one in the entire office. No one rushed me, and my questions were all answered.”

We look forward to seeing you very soon! New patients, please give us a call at 713-783-2800 or fill out our request an appointment form online. It is our honor to take care of you.