Fake-looking porcelain veneers.

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I have been saving up for years to have my smile improved with beautiful porcelain veneers. I feel conned and am so frustrated at how they turned out. I think they look huge when I smile and unnaturally gleaming white. Ugh! In fact, I saw myself in a photo and I think they honestly resemble Chicklets. Will I get used to them? Or do you have any advice? Please help, I’m feeling desperate.

– Rebecca in Idaho

Rebecca,

Sorry to hear that your expectations have fallen short. Porcelain veneers are a large investment and you should in no way have to settle or try to get used to them. Based on your description, it sounds as if you went with no preparation veneers or very little preparation for the teeth. These no prep veneers are appealing but sometimes just don’t work well on everyone. One popular brand of ultra-thin, no prep veneers is Lumineers and sadly, the comments you have made are not uncommon among Lumineer patients.

The bottom line is that porcelain veneers, really any type of cosmetic dentistry, truly is an art. The cosmetic dentist must have the right experience and advanced training in order to do beautiful work. The lab is also a very important competent in achieving beautiful veneers. Have you talked to the dentist? If he or she is a skilled cosmetic dentist, they will not rest until you are satisfied with your smile design. By nature, true cosmetic dentists tend to be perfectionists, so they consider your smile a failure unless you absolutely love it. Hopefully your cosmetic dentist will work with you to make them right. Otherwise, it may be wise to find an expect cosmetic dentist that can address these issues you are unhappy with. Best of luck!

 

What’s cheaper Lumineers or Durathin veneers?

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I want to get a smile makeover and have been comparing DURAthinveneers to Lumineers. Which one is cheaper? I think I am gravitating toward the photographs I’ve seen of Durathin. But I’m keeping my options open.

-Amanda in New Jersey

Amanda,

The first question that needs to be asked is, have you consulted with a cosmetic dentist yet? Or have you been searching online looking at pictures? In the day and age we live in, it’s true that we cost compare almost everything, from a new appliance to new shoes. But there is a shift that you need to make when considering porcelain veneers. This isn’t some product that you can return when it doesn’t fit right. The difference in the price of the porcelain between these two brands is approximately one percent. It really doesn’t matter the brand. The cost of porcelain veneers comes from selecting the right dentist. Any dentist can place Lumineers or Durathin veneers. But when it comes to a smile makeover, you’re talking about the first thing people see when you smile, how you feel at a job interview, and how others see you. You need to make sure you find an excellent cosmetic dentist that can make the right recommendations for your specific concerns and not just the cheapest option around.

Most expert cosmetic dentists won’t even place Lumineers. There are trademark restrictions on this brand of porcelain veneers that they must be manufactured in the Lumineers laboratory. Therefore, there isn’t much that the cosmetic dentist can do to tailor them to match your complexion, facial shape, and personality. Many patients end up feeling like Lumineers look bulky and others say the look fake and just aren’t happy in the long run. Therefore, if you are looking for an ultra-thin brand of veneers, DURAthin will likely win out.

But if you say that you are keeping your options open, then that is the best attitude. Meet with a cosmetic dentist, one that is truly artistic. It will be worth every penny you spend on yourself. Only 1-2% of dentists truly have the right background and training to create beautiful smiles. So do your research more on the dentist you select versus the brand that is cheaper.

Trying to decide between crowns or Lumineers?

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I am seeing a cosmetic dentist to close the gap between my some front teeth. They aren’t the ones right in front, but the ones next to the front ones. I feel like my smile has always been unbalanced and I’m ready to get it fixed. When I started looking around online, Lumineers seem like a good way to go so the dentist doesn’t need to remove any of my natural tooth structure. I really like that. But when I met with the dentist, he told me most types of porcelain veneers have problems and he wants me to get crowns. Is this really the only solution?

-Arnold in Georgia

Arnold,

If this “cosmetic dentist” is telling you that he has problems with porcelain veneers, it doesn’t matter if it’s Lumineers or another brand, he probably doesn’t have the expertise to place them. Not every dentist that claims he is a cosmetic dentist has the artistic ability or knowledge of dental bonding techniques to create a beautiful result. So don’t press him out of his comfort zone, or you may end up regretting it. When porcelain veneers are done correctly, they can last for well over 10 years or more. It may be that your dentist is much more comfortable with placing crowns. But, unless the teeth are decayed and require porcelain crowns, that is not the ideal treatment since such a large portion of the tooth must be removed to fit a crown.

It may be time to find seek a second opinion from an expert cosmetic dentist. Most dentists would suggest the least-invasive treatment. Before moving forward with any type of cosmetic dentistry, be sure to check out the dentist’s credentials and ask to see examples of cases that are similar to yours. Best of luck!

Why on earth did the dentist put stain on my Lumineers?

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I had four Lumineers on my teeth from a long time ago that looked ugly, so I’ve been planning to have them redone for awhile now. Well, I just had 10 new Lumineers done and I hated the color. The dentist used a stain to make them look “natural.” I thought I had thoroughly explained that I wanted a white smile. So when I called in to complain, he had me come back in to fix the color. He drilled off the top layer to whiten them, as I was freaking out inside. Do you know what it sounds like to drill away over $13,000?! Was drilling really the right way to handle botched Lumineers? Now, I’m left with dull, lifeless veneers. The shape is messed up too. Is there anything that can help?

-Beck in Illinois (a.k.a. Going Broke and Still Not Smiling)

Beck,

This sounds like a cosmetic dentistry horror story. And sadly, it happens more than you might think. At this point, it sounds like you are coming to grips with the fact that there isn’t much that can be done to fix your Lumineers. Although, if they are really bad, there is a chance you may be able to pursue a refund, either partially or hopefully a full refund. At that point, you may be able to have the porcelain veneers redone.

The first step is to find another cosmetic dentist to help support your cause. The new dentist would have a vested interest of course, since you will still need to have your porcelain veneers redone. So, the new dentist may be willing to put some pressure on the dentist to help you get a refund.

As you select a new dentist, you need to look for an excellent cosmetic dentist. As you have realized and experienced, not just any dentist can do cosmetic dentistry. Any dentist can claim to do it, but fewer than one to two percent of dentists have the artistic ability and passion to create beautiful work. Another issue at play here is that most true cosmetic dentists don’t like Lumineers. This is because this particular brand of porcelain veneers come with strict trademark restrictions, which dictate them to be done in their laboratory. Also, the results aren’t up to the standard of most excellent cosmetic dentists. In the mindsof a reputable cosmetic dentist, the best Lumineers case may deliver an okay or above average smile. They often end up looking opaque and bulky. An expert cosmetic dentist will settle for nothing less than perfection and for you to absolutely love their work. That is the dentist you’re after. One that would go to bat on your behalf so you end up with the beautiful smile you deserve.

As far as your comment about the stain to whiten them after drilling them down, this probably is a result of a technique taught in dental school. Instructors (without cosmetic dentistry expertise) would state that a “natural” stain should be placed on teeth, so they don’t look too white. He was probably taught that if the teeth were too white, they would look fake. But, a true cosmetic dentist will listen to you and deliver results that are exactly what you are trying to achieve. They will figure out what smile design is best for your face shape, personality and complexion.

In order to get the smile you have in your mind, unfortunately the cosmetic dentistry needs to be redone. This time around, choose carefully. Ask to see cases similar to yours, look at their portfolio of work and be sure they have extensive advanced training in cosmetic dentistry. If you find a dentist that is a member or affiliated with the American Academy of Cosmetic Dentistry, you are on the right track.

Sorry there isn’t better news for you. But thank you for sharing your story. Hopefully, it will protect another patient from falling into a similar situation with a dentist that isn’t equipped to provide beautiful cosmetic dentistry.

Can I Request a Refund for Discolored and Broken Lumineers?

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All I wanted to do was close a gap between my two front teeth and correct a chip on one from when I was a kid. My dentist told me that Lumineers was the way to go and he promised me a beautiful smile. But he wanted to do all six of my top front teeth to make sure it matched. I was a little uneasy about it because I really just wanted the middle two done. He said he couldn’t make it look nice unless I did all of them. Okay. I went along with it. We went through the prep day and everything seemed fine, but the day I went in to have them put on, one of them was cracked in the box. Really!? I can’t believe they didn’t realize it was broken until it got there. He then says he’s going to put the rest on and send that one back, and another one breaks while he’s cementing them. So, I go around looking goofy for a couple of weeks and go back for the other two, but they don’t match. He agrees to reorder them, and while we’re waiting, a third one breaks. I just want to be done with this. I have been waiting for months at this point and he still hasn’t gotten it right. Is this a common problem with Lumineers? If so, do I have grounds to request a refund?

Thanks,

Art in Georgia

Dear Art,

Lumineers, as a whole, can sometimes look okay, though it really depends on how skilled the dentist is. Unfortunately, a lot of dentists got it into their heads that the no-prep philosophy meant that they were easy to do, and they jumped right in and started giving them to patients. It’s under these circumstances that there are usually a lot of complaints about breakage, though having one arrive broken is certainly rare.

As for requesting a refund, you can always ask. He’ll probably want an opportunity to correct the work, though if he’s unskilled, any new work will likely wind up exactly the same.

If you decide to have them redone by another doctor, it’s best not to ask for the brand name. Many doctors who are incredibly skilled at cosmetic work use a similar ultra-thin veneer, though they use an in-house or local lab to make them. It’s also wise to ask for before and after photos of the doctor’s actual patients, so you can examine his work. Some will offer you stock photos, or images of patients who have had the same treatment, but they’re useless if they don’t showcase the cosmetic dentist’s personal skill. Best of luck to you.

Are my knock-off, generic Lumineers the cause of my terrible breath?

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I have been really working on getting in shape and taking care of myself. When I reached my weight loss goal last year, I thought it would be fun to reward my hard work with a new smile. I asked my dentist about Lumineers and he first recommended we take care of some periodontal disease. After that was taken care of, he told me he doesn’t do Lumineers but uses some other ultra-thin veneer. I trusted my dentist about the brand because he has always taken care of me. I couldn’t be happier with the way they look. I can’t stop smiling, literally! But there is a huge drawback no one ever warned me about. My breath stinks! When I talk with my dentist he is telling me that I’m not properly doing hygiene at home, but I totally am. It is bazaar because I can smell the stink on my toothbrush right after I’m done brushing. Have you ever heard of this before? Is this because my dentist used some knock-off brand?

– Coleen in New Jersey

Coleen,

Many dentists don’t agree with all the hype that comes along with the marketing efforts of the Lumineers company. Many feel there are other brands of ultra-thin porcelain veneers that look much nicer and they also don’t have the trademark or laboratory requirements that Lumineers do. Most highly skilled cosmetic dentists prefer other brands of porcelain veneers.

Even though the timing of your bad breath issue seems to be pointing to your new veneers, it is quite unlikely that they are the problem. In most cases, this is a dietary change. You mention that you lost a lot of weight recently. Take a look at what you are consuming daily because it affects your breath. Also, periodontal disease contributes to an odor that you probably became used to if you had it for awhile. So when that was corrected, the smell likely subsided. But if it’s been some time since your last professional cleaning, it may be that your gums are beginning to have issues again.

It may be worth your while to invest in a deep cleaning. Be sure that you communicate with your hygienist and hopefully he or she can take some extra time and teach you some proper hygiene habits at home to eliminate this from reoccurring. If periodontal disease is something you have been struggling with, you may want to go in more frequently for cleanings to help keep it under control.

If you are convinced it is not a diet or hygiene issue, there is nothing wrong with seeking a second opinion from a different cosmetic dentist. There are some cases where veneers fail to bond correctly. Or sometimes the shape may be picking up bacteria or food particles. Hopefully, this information was helpful. Good luck! Glad to hear you love the way your new smile looks. Think of how much more you will love it when this issue is taken care of.

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Is there Hope for My Lumineers Nightmare?

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I literally spent thousands of dollars to have Lumineers done across my four front teeth. They didn’t feel right from the moment my dentist put them on, but they told me I would adjust. Sadly, I have not been given the opportunity, because the darn things keep falling off. Seriously, not two days later after they were put on, I was back in the office having one of them put on again. A couple days later, another one popped off. This has been going on for months and I don’t think I’ve gone two weeks without having to go back in. I just finished eating dinner and I realized my teeth felt funny, so I went and looked and two of them are gone. TWO! I think I must have swallowed them with dinner. Now that’s a concern for obvious reasons, but I’m also worried the dentist is going to charge me for a whole new set because I don’t have anything for him to glue back on this time. I really wish I had never had them done in the first place. What should I do?

Thanks,

Peter in Washington

Dear Peter,

First off, swallowing your Lumineers probably isn’t a huge cause for concern. These things tend to pass without issue and you probably won’t even notice when it leaves your system. The fact that they keep coming off, however, is a concern. Your dentist is bonding them wrong, and he should have figured that out by now. Or he should have come up with an alternate treatment if he couldn’t get them to work. If you want to stick with Lumineers, you should find a cosmetic dentist who does them frequently and has a high rate of success.

There was nothing that you could have done to prevent the issues- it’s a technique error. As such, it’s your dentist’s responsibility to repair or replace them. If you feel confident enough that your dentist can perform an alternate treatment, perhaps porcelain veneers, you might have some success. The only other real alternative is to ask for a refund and find a cosmetic dentist who can repair or redo the work.

Also, you probably don’t want to hear this now, but the best cosmetic dentists refuse to place Lumineers. Each has their own reasons, but the majority feel that a much more beautiful result can be done with other brands of porcelain veneers. So, if you aren’t confident that your current dentist can give you a smile you will fall in love with, it’s time to move on. Not just any dentist can do cosmetic dentistry well. But since it’s not a regulated field within dentistry, any dentist can claim to do it without any extra training. So be careful in asking your dentist to do something he isn’t completely confident in. Or you could be looking at a bigger nightmare than you are already dealing with. Thank you for your question. Hopefully, it helps someone else considering Lumineers.

Lumineers keep falling off!

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I was so excited to finally get my new Lumineers! I ended up getting five put on my teeth which I was excited about at first. But, I’m about at my wits end because they keep falling off. I keep having to go back to the dentist to have them bonded again. It is getting so annoying. But this time when one came off, I swallowed it. Are you kidding me? Now my dentist is suggesting porcelain veneers that are supposed to be something like $1,200 a tooth. But I just paid a lot of money (by my standards) for Lumineers. Any advice? I don’t know what to do.

– Kelli in Arizona

Kelli,

Sorry to hear that your Lumineers are giving you so much trouble. You may be surprised to hear that this isn’t that uncommon with Lumineers. Many times patients simply aren’t happy with the result. Although the marketing behind the brand makes them sound like the best thing since sliced bread, the no-preparation technique sometimes can leave them looking bulky, too long, and when they are done by a dentist that may not have that much training in cosmetic dentistry, they sometimes fall off.

Whether you are interested in Lumineers or traditional porcelain veneers, it’s the cosmetic dentist that matters. There is much advanced training required beyond dental school to do beautiful cosmetic dentistry. They must also possess an artistic eye, understand the advanced bonding techniques and materials required, and really understand what you are trying to accomplish with your smile design to deliver a beautiful smile. But since cosmetic dentistry isn’t a regulated field within dentistry, any dentist can place them. As a patient, you tend to take a dentist at his or her word. But you really need to investigate and research their credentials and experience to understand their skill level. Ask to see cases similar to yours, check out their training, and ask for testimonials. An excellent cosmetic dentist will not hesitate to win you over.

As for moving forward with your current dentist, maybe you could request that the amount that you are due for the Lumineers is credited toward porcelain veneers. That said, investigating their experience would be wise before making any final decision.

Is it possible to lighten Lumineers?

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I had to save up quite a bit to cover the cost of the Lumineers I had done a couple years ago. My dentist kept referring to them as dental bonding or no-prep veneers. He did it all in on appointment. I am sadly disappointed, as they are starting to discolor already, after how much I spent on them. Do you know if it’s possible to lighten Lumineers?

-Jen in Nevada

Jen,

It is unfortunate that you are unhappy with your Lumineers. But dental bonding and Lumineers are two different types of cosmetic dentistry treatment. Porcelain veneers usually don’t discolor in such a short time and Lumineers are a brand of ultra-thin porcelain veneers. It is possible that you had dental bonding done and not Lumineers. When tooth bonding is done, it can discolor in this time frame. It requires going in for touch-ups and having it redone.

If indeed you had dental bonding done, which is sounds like you did, it may be time to consider porcelain veneers. When veneers are done properly by an expert cosmetic dentist, they can last for 15-20, sometimes even 30 years with regular maintenance. Now, if you did actually have Lumineers done in the first place, they cannot be lightened. Teeth whitening is only effective on natural teeth. Unfortunately it sounds like any option you choose to update the cosmetic dentistry work will require having it redone.

Don’t be bashful in addressing payment plans or possibly considering financing, if you are concerned about the cost of having the cosmetic dentistry redone.


 

I want a Hollywood smile with Lumineers. Not generic knock-off veneers!

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I have decided to go with Lumineers because from everything I have seen they are the best option to give me a glamorous Hollywood smile. My dentist is telling me he doesn’t offer Lumineers, but he can give me a beautiful smile makeover with other brands. But I really want the brand name Lumineers, not some cheap knock-off veneers. Do you think if I offer to pay him more he will give me the real deal?

– Serena in Tennessee

Serena,

Lumineers are very heavily marketing by Den-Mat Corporation, the company that manufactures them. Many people are attracted to Lumineers due to all the advertising hype associated with the brand.

You may be shocked to learn that many dentists don’t like Lumineers. They come with strict laboratory restrictions and often times the end result is not what you are envisioning. There is another factor to consider in that you may not be a Lumineers candidates. You also may not realize that there are many brands of porcelain veneers. And also many brands of no-prep ultra-thin porcelain veneers. So there are many options when it comes to getting that stunning Hollywood smile design.

What is much more important than any brand name, is finding the best cosmetic dentist in your area to place them. To do beautiful cosmetic dentistry requires extensive training after dental school. And just because a dentist says they do porcelain veneers or Lumineers, there is no guarantee you will end up with a beautiful smile.

You would be wise to listen to this dentist and learn more about his or her opinion of Lumineers. Now if you absolutely have your mind made up, you can call around and find a dentist that will place Lumineers. But hopefully this has you considering what you really want? If your end goal is a Hollywood smile but because of the way your teeth are aligned, they end up looking bulky and longer than normal, than it doesn’t matter what brand they are. Right? Think it through. Who wants ugly “brand name” veneers?

When selecting the right cosmetic dentist, you also want to be sure that you check out their credentials and ask to see examples of their work similar to yours. Offering more money to this dentist likely isn’t going to change the opinion of this current dentist. Why would you want a dentist to place Lumineers if they don’t like them and have no experience placing them?

Far too many people get lured in by the appeal of Lumineers. The reality is, it’s all about the skill of the cosmetic dentist that places them!

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