I went to a new dentist to get Invisalign invisible braces. They had a new patient special going and the deal was too good to pass up. Well I stuck with him for a couple months, but I have never met someone so rude, especially when I am paying someone. With all the dentists in my area, there really is no reason for me to want to keep going. Well, I’m on aligner #5 and the tray didn’t fit right. He went off about how I need to follow the instructions and be compliant, and wouldn’t even let me get a word in. Needless to say, he was supposed to have re-ordered my tray #5 so I have been waiting to hear back. But it’s been two weeks and now they are telling me I need new impressions. That’s the last straw for me. Please tell me I can switch to another Invisalign dentist without too much of a headache.
– Hannah in New York
Sorry to hear you have had a negative experience with your current dentist. There are no shortage of Invisalign providers, so you should have no problem finding another reputable dentist in your area. When a patient is unhappy or is moving out of state, Invisalign dentists can be switched. It does involve coordinating with the current dentist to fill out a form. When it has been signed by all parties, the Invisalign treatment plan should be easily moved to your new desired practice. It’s the fees that may be tricky. There is a good chance you already paid the initial dentist, so you will need to figure out a refund. Or maybe you can pay for only the services rendered. It all depends on how the dentist has it broken out and their payment policies. Fingers crossed that the transition is smooth.